Welcome to Earthcake.in! We are dedicated to delivering mouth-watering cakes and vibrant flowers across India — and just as importantly, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We collect the following types of information to fulfill orders and enhance your experience:
1.1 Personal Details
When you place an order or create an account, we collect your name, email, phone number, and delivery address.
1.2 Payment Information
All payments are processed through secure third-party gateways. Earthcake.in does not store or access your credit/debit card details.
1.3 Order History
We retain information about the products you order, delivery preferences, and past transactions to serve you better.
1.4 Cookies and Tracking
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may manage cookie preferences through your browser.
2. How We Use Your Information
We use your data responsibly to:
2.1 Fulfill Orders
Ensure timely processing and delivery of your orders.
2.2 Customer Communication
Send updates, confirmations, or promotional emails. You can unsubscribe from marketing messages anytime.
2.3 Improve User Experience
Understand shopping behavior and website performance to serve you better.
2.4 Legal Compliance
Meet legal, regulatory, or judicial obligations when necessary.
3. How Your Information Is Shared
We do not sell your personal data. However, limited sharing may occur under these conditions:
3.1 With Service Providers
Trusted third parties help us with logistics, payment processing, and platform maintenance. These partners follow strict data protection protocols.
3.2 For Legal Purposes
We may disclose information if required by law or in response to government requests.
3.3 In Case of Business Transition
If Earthcake.in undergoes a merger, acquisition, or reorganization, customer data may be transferred accordingly.
4. Data Protection Measures
We take strong steps to secure your personal data through encryption, secure socket layers (SSL), and limited access protocols. However, no system is entirely immune to risk, and we cannot guarantee complete security.
5. Your Rights & Choices
You are in control of your personal information:
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Access & Edit: Log in to your account to view or update your data.
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Marketing Opt-Out: Unsubscribe anytime from promotional communications via the link provided in emails.
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Data Deletion: Request deletion of your data by contacting us, subject to legal constraints.
6. Children’s Privacy
Earthcake.in is intended for users aged 18 and above. We do not knowingly collect data from minors. If such data is inadvertently captured, we will delete it promptly upon discovery.
7. Policy Updates
We may revise this Privacy Policy from time to time. Updates will be posted here with the revised effective date. We encourage users to check this page regularly.
8. Contact Information
For questions or concerns related to your data or this Privacy Policy, feel free to contact us:
📧 Email: care@earthcake.in
📞 Phone: 8512596315
🏢 Address: Okhla Phase 2, New Delhi – India
By using Earthcake.in, you consent to the practices described in this Privacy Policy. If you do not agree, kindly refrain from using our platform.